Founded in 2003, Spiritual Essence Yoga & Wellness has been a pillar of self-care support in our community. We believe that yoga, meditation, and the healing arts are powerful tools for achieving personal healing, maintaining life balance, and reducing stress. Our clients are part of our family, and we derive joy from providing a supportive and nurturing space for them.

We offer a sanctuary for holistic healing and balance, and to support this, we are seeking compassionate, detail-oriented, innovative, and proactive team players who embrace our values and contribute positively to our community. If you are enthusiastic about supporting others on their journey to live an inspired, fearless, and empowered life, a position with SEY is for you! We currently have an opening for a Yogi Outreach Team Member.

Outreach Team Member Overview

We are seeking a high-energy, people-loving professional who thrives in both client service and outreach. You will be the first point of connection for many potential students and the support system that helps clients continue their journey at SEY. This role blends daily client care with targeted sales, making it ideal for someone who enjoys helping others while hitting measurable goals.

Key Responsibilities:

  • Handle day-to-day admin tasks as part of the Yogi Support Team when needed

  • Lead client outreach: phone, text, and email follow-ups to convert new clients into members

  • Meet weekly goals for:

    • Intro pass conversions

    • Drop-ins converted to class passes or memberships

    • Winback of former members or class pass holders

  • Track all class and purchase activity for upsell opportunities

  • Manage member journey:

    • Checking in with members every 60 days (call/email/text)

    • Immediate outreach for declining attendance

    • Offer tailored support (class booking, schedule help, wellness pairing)

  • Conduct in-studio member engagement after class

  • Maintain CRM-style tracking of conversations and follow-ups

  • Work independently and communicate exceptions or trends to leadership

  • Provide a solution-focused, fair experience for clients

  • Maintain a clean, welcoming studio space when assisting with front desk support

Required Skills

  • Confident communicator with strong people skills

  • Self-starter who thrives with measurable goals

  • Organized and tech-savvy (Mindbody, email, Google Drive, CRM tracking)

  • Experience in sales, wellness, or studio/fitness settings a plus

  • Growth mindset and team-focused attitude

  • Open to feedback, learning, and continuous improvement

  • An interest in yoga and wellness

Compensation + Perks

  • Hourly pay of $16 - 17/ hour + monthly bonus (performance-based)

  • Unlimited classes at the studio

  • Complimentary monthly wellness service

  • Discounts on workshops, wellness services, and retail items

  • A loving, supportive, and nurturing work environment

Hours

The Yogi Outreach Team position offers flexible hours, averaging 10–15 hours per week, including afternoon shifts and scheduled onsite outreach times aligned with active client conversion opportunities.